Thank you for your incredible support and interest in the Brainrich Kids Home Play Gym! Despite facing challenges in our manufacturing process due to the ongoing war in Russia, we have found an alternative path to ensure the availability of our play gyms. We truly appreciate your unwavering support during this adversity. In this blog post, we will address the most frequently asked questions to provide you with a smooth and informed pre-order experience.
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How many gyms will be available in the first batch? Secure your Brainrich Kids Home Play Gym from the limited first batch of 150 units. Don't miss out on the opportunity to grab one for your little ones before they sell out.
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When can I expect my shipment to arrive? After successful pre-order, anticipate your play gym's arrival within 45 to 60 days. We're working tirelessly to expedite the process and deliver it to your doorstep as soon as possible.
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What's new with the monkey bars? Exciting news! We've extended the monkey bars by approximately ten inches, adding more fun and challenges to your children's playtime adventures.
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Will there be a price increase? Due to a 40% additional tariff imposed on our manufacturing process, prices for our newer diverse kids gym models will be adjusted. Rest assured, we remain committed to providing you with the highest quality play gyms despite the U.S.-China Trade War impact.
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Will the new gyms be compatible with older models? Absolutely! The new gym models seamlessly integrate with the older ones, allowing you to enhance your existing play gym setup effortlessly.
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Is the T2 model currently available? Act swiftly to secure the limited number of T2 models available for your child's play space. Don't miss out on this opportunity.
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Are discounts available for all customers? Exclusive discounts are offered to families with neurodiverse kids, enabling us to support and assist families with diverse needs. Take advantage of this opportunity.
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What is the refund policy for pre-orders? We understand circumstances can change. If you need to cancel your pre-order, refunds are available. Contact our customer support team at info@brainrichkids.com for further assistance.
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When will the wall-mounted model be available? Stay tuned for updates on our website and social media channels to be the first to know when the wall-mounted model becomes available. We appreciate your patience.
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What color options are available? Gray-colored tension-mounted play gyms will be the first to arrive, followed by the vibrant orange ones. Choose the color that best suits your child's play area.
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Will you be offering payment plans? While payment plans are not available for pre-orders, we plan to introduce convenient payment options once we have more stock. We aim to accommodate your needs.
Prepare for a smooth pre-order experience and create unforgettable moments of play for your children.
