Return Policy

We want you to be 100% satisfied with your Brainrich gym. If something isn’t right, we’re here to help.

• Returns are accepted within 30 days of delivery.
• Items must be unopened, unused, in their original packaging, and in resellable condition.
• Return shipping costs are the customer’s responsibility unless the return is due to a manufacturer defect or shipping error.
• Please measure your space carefully before placing your order.
  If the play gym does not fit your space, this is not considered a valid reason for return.

To begin a return, please contact our Customer Service team:
• Email us at: info@brainrichkids.com
• Have your order number ready when contacting us to speed up the process.

Our team will walk you through the return steps to make the process as smooth as possible.