QUESTIONS & ANSWERS
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Our ceilings are not flat they come to a point in the middle would this not work for our home?
You do need a flat ceiling to be able to mount pressure-fitted systems that we have.
For your type of ceiling we can offer wall-mounted Model W2 or W2 Max. These are mounted to the wall and do not rely on the ceiling. -
Hi! I’d like to put the v2 max in my playroom downstairs. I have 9ft ceilings but there panels😂 Is there anyway to get around this? Or a way to put wood across the ceiling for it? 🤷♀️ HELP! Lol
9ft is a good ceiling height, but if there are panels that you can lift, then you certainly can not build tension.
You could lift the panels and find the solid support behind them. Then cut some openings in the panels and put the play gym poles through.
But the best solution is to give us a call and/or send us a picture or a video so we could give you a better answer. -
Hello! We're looking to purchase a playset on our 2nd floor. Just curious, has there been any reported issues with ceiling/floorboard/subfloor damage with your product?
None that we know of.
Usually floors are pretty solid, regardless if you have a carpet or a hardwood floor.
For the ceiling, we highly recommend placing a sheet of 3/4"x25"x25" plywood so it would lay between two joists that are usually 16" or, in some cases, 24" apart.
This will help to distribute the pressure over a larger area and it will also ensure that you will place the tension on the studs and less on the ceiling panels themselves.
The plywood does not need to be screwed to the ceiling. -
hi - do you ever have promotions or offer coupon codes? Love your Spider V2 Max
We usually don't. Many companies artificially raise prices in order to provide a discount. In our case, we are just trying to keep the prices as affordable as we can year-round.
We might do a partnership or a giveaway campaign for marketing or charity purposes once in a while but this is rare as our items are also expensive to manufacture and we don't have a large marketing budget to begin with. -
We want to put this in our basement, and the ceiling is only a little over 7ft tall. Is it possible to make adapt this to adapt this work with the wall mount or otherwise?
Spider and Spider V2 Max are tension-mounted models. This means you do need a flat ceiling to be able to mount it.
Wall mounts will not secure all 4 legs.
Please give us a call at 805-203-6695 and give us your precise measurements so we could give you a more accurate answer. -
How long is the wait on an orange spider v2 max?
We will receive our restock around beginning of September but due to the high demand we strongly recommend to pre-order one so we could guarantee that you will get it.
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Do you have any play gyms that would work on a 10 foot ceiling?
Yes. Spider or Spider Max can be extended with a set of Extension Ladders.